At sendok88, member privacy is more than a legal obligation — it is a moral responsibility we take seriously. This document explains transparently how we collect, use, store, and protect your personal data as a member of our platform in Malaysia.
These are the core principles that guide how sendok88 manages and protects the data of every Malaysian member.
Every bit of data transmitted between your device and sendok88's servers — whether during login, deposits via Touch 'n Go or DuitNow, or while playing Live Casino — is protected by 256-bit SSL encryption, the highest standard used in the digital banking industry.
Sendok88 has never sold, rented, or disclosed members' personal information to any third party for marketing or commercial purposes, and never will, without explicit written consent from the member concerned. Your data belongs to you.
Sendok88 only collects data that is strictly necessary to provide our services to you. We do not collect excessive or irrelevant personal data — this principle of data minimisation has been built into our platform from the ground up.
As a sendok88 member, you have the right to access, correct, transfer or request the deletion of your personal data at any time. Such requests will be processed by our team within a reasonable timeframe at no additional charge.
All sendok88 member data is stored on servers protected by strict access controls. Only specifically authorised personnel may access member data, and all such access is logged and regularly audited to detect any unauthorised activity.
In the event of a security incident affecting your data, sendok88 is committed to notifying impacted members within the required timeframe. We will not conceal such incidents — transparency is at the core of our privacy commitment to every member in Malaysia.
Summary: This Privacy Policy explains how sendok88 collects, uses, stores and protects your personal data when you use our platform at sendok88.click. It applies to all registered members and visitors to our website.
Sendok88 values the privacy of every individual who interacts with our platform. As a digital entertainment platform serving Malaysian players from all walks of life — from those who enjoy online slots and live casino games like baccarat and roulette, to EPL and Liga Super Malaysia Sports Betting fans, and e-sports enthusiasts of MLBB and DOTA 2 — we understand that trust is the foundation of our relationship with every member.
This sendok88 Privacy Policy has been prepared in line with our responsibilities as a conscientious data controller. This document clearly and transparently sets out everything related to your personal data — from the moment you first browse our website to every gaming session you have as a sendok88 member.
By using the sendok88 platform or registering as a member, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform and contact us to close your account.
Sendok88 collects various types of personal data depending on how you interact with our platform. Below is a detailed breakdown of the data collected:
| Data Category | Sample Information | Collected During |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad / passport number | Registration & identity verification |
| Contact Information | Phone number, email address | Registration & communications |
| Financial Data | E-wallet account numbers, deposit & withdrawal records | Payment processing |
| Technical Data | IP address, browser type, operating system, device | Platform usage |
| Game Data | Betting history, games played, wins & losses | Gaming activity |
| Behavioural Data | Pages visited, time spent on the platform, buttons clicked | Website navigation |
Sendok88 does not collect sensitive data such as medical information, religious beliefs, or political affiliations. Biometric data is also not collected by our platform. Our data collection is limited strictly to what is necessary to provide you with a safe and quality service.
Sendok88 uses the personal data collected for the following purposes only:
Note: Sendok88 does not use your data to make automated decisions that materially affect you without human involvement. Any significant decisions relating to your account are subject to review by qualified staff.
Sendok88 member data security is maintained through multiple layers of technical and procedural protection:
While sendok88 takes all reasonable steps to protect your data, no security system is 100% impenetrable. You also play an important role in safeguarding your own data — use a strong password, never share your login credentials with anyone, and log out of your account after every session.
Core Principles: Sendok88 does not sell, rent or disclose your personal data to third parties for their own marketing purposes — under any circumstances, without exception.
There are, however, limited situations where sendok88 needs to share your data with certain third parties for legitimate operational purposes:
All third parties that receive data from sendok88 are bound by strict confidentiality and security obligations. We only work with partners who comply with data protection standards equal to or higher than our own.
Sendok88 uses cookies and similar tracking technologies to enhance your experience on our platform. Below are the types of cookies we use:
These cookies are required for the platform to function correctly — including maintaining your login session, preventing CSRF attacks, and ensuring transaction security. They cannot be disabled without affecting core platform functionality.
These cookies store your preferences such as interface language, favourite games and display settings, so you do not need to reconfigure them each time you visit the sendok88 platform.
These cookies help us understand how players use the sendok88 platform — which pages are visited most, time spent on site, and navigation patterns. This data is used to improve the overall user experience.
These cookies allow us to display more relevant promotional content based on your interests. You may opt out of marketing cookies through the cookie settings on the sendok88 platform without affecting core functionality.
You can manage your cookie settings through your web browser at any time. Please note, however, that disabling certain cookies may affect the functionality and user experience of the sendok88 platform.
As a sendok88 member, you have the following rights regarding your personal data. All data rights requests may be submitted to the sendok88 privacy team by email at support@sendok88.click:
You have the right to request a copy of the personal data we hold about you. Sendok88 will fulfil this request within 14 business days, free of charge for the first request within any 12-month period.
If you find that the personal data sendok88 holds about you is inaccurate or out of date, you have the right to request a correction. We will update your data promptly upon receiving the necessary supporting evidence.
You may request the deletion of your personal data from sendok88's systems, subject to any applicable legal record-retention obligations. Deletion requests will be processed once your account has been fully closed.
You have the right to receive the personal data you have provided to sendok88 in a structured, machine-readable format, and to transfer it to another controller if you wish.
You may object to the processing of your personal data for specific purposes, including direct marketing. When you object to your data being used for marketing, we will cease using it for that purpose immediately.
In certain circumstances, you may request that sendok88 restrict the processing of your data while a dispute is being resolved, without having it fully deleted from our systems.
Sendok88 retains your personal data only for as long as necessary for the purpose it was collected, or for as long as required under applicable law. The following are general guidelines on retention periods:
When data is no longer needed and there is no legal obligation to retain it, sendok88 will securely delete or anonymise that data using methods that ensure it cannot be recovered.
The sendok88 platform may contain links to external websites not operated by us, such as game provider sites or general information resources. sendok88's Privacy Policy does not apply to those external websites.
Sendok88 is not responsible for the privacy practices or content of external websites linked from our platform. We encourage you to read the privacy policy of each website you visit independently. The decision to follow any external link is entirely your own responsibility.
Important: Sendok88 is a platform restricted to individuals aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18.
If you are a parent or guardian and believe that your child who is under the age of majority has provided personal data to sendok88, please contact us immediately at support@sendok88.click. Upon receiving such a report, we will take prompt action to delete the data and close the associated account.
Sendok88 has age-verification mechanisms in place during the registration process, and we continuously improve these systems to ensure they are effective in preventing access by underage individuals. If you suspect that someone under age is using our platform, please report it to our support team immediately.
Sendok88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, new legal requirements, or improvements to how we protect your data. Any amendments will be published on this page with a clear revision date.
For material amendments that significantly affect your privacy rights, sendok88 will notify you by email or via an in-platform notification before the changes take effect. Your continued use of the sendok88 platform after such notice will be considered your acceptance of the revised Privacy Policy.
We encourage you to review this Privacy Policy page periodically so you are always informed of how sendok88 protects your information.
If you have any questions, concerns, or requests regarding sendok88's Privacy Policy or how we handle your personal data, please reach out to us through the following channels:
Our Bahasa Melayu-speaking team will respond to privacy-related enquiries within 3 business days. For more complex data rights requests, such as data access or erasure requests, processing may take up to 14 business days.
Our Commitment: Sendok88 is committed to handling all privacy enquiries with seriousness and full transparency. Your privacy is our priority, and we continually work to strengthen our data protection practices for the benefit of all our members in Malaysia.
As a sendok88 member, you have full control over your personal data. These are the key rights available to you at any time.
To exercise any of these rights, contact us at support@sendok88.click or via live chat 24/7.
All your personal information — including your name, phone number, email and payment details via Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay and FPX — is protected with 256-bit SSL encryption. Sendok88 will not share, sell or disclose your data to any third party without your consent, except where required by law. All transactions are processed in Malaysian Ringgit (RM) with full security. For privacy enquiries, contact support@sendok88.click.
Answers to the most frequently asked questions by Malaysian members about how sendok88 handles personal data.