Terms & Conditions Sendok88 — The Complete Guide for Malaysian Members

These Terms & Conditions constitute a legally binding agreement between you (hereinafter referred to as "Member" or "User") and sendok88 (hereinafter referred to as "Company", "We", or "Platform"), governing your use of the website, mobile application, and all services provided under the sendok88.click domain.

Sendok88 is a digital entertainment platform offering a wide range of online games to Malaysian players, including live casino (baccarat, roulette, blackjack, Dragon Tiger, and Sic Bo), online slots from world-leading providers, Sports Betting (EPL football, Malaysia Super League, badminton), e-sports betting (Mobile Legends, DOTA 2, CS2), and virtual sports. All services are subject to the terms set out in this document.

These terms may be amended by sendok88 at any time without prior notice. It is your responsibility as a member to review this document periodically to stay informed of the latest conditions. Continued use of the sendok88 platform following any amendments constitutes your acceptance of the revised terms.

To register and use the sendok88 platform, you must meet all of the following eligibility requirements:

• At least 18 years of age at the time of registration
• Must be legally competent to enter into a binding agreement
• Not currently on a self-exclusion list from any gambling platform
• Have access to a valid internet connection and a compatible device
• Registering with accurate, complete, and genuine personal information

During registration, you are required to provide your full name, a valid phone number, an active email address, and the necessary payment information. All information provided must be accurate and up to date. sendok88 reserves the right to request identity verification documents (such as your MyKad or passport) at any time, particularly prior to processing large withdrawals.

Each individual is permitted to register and maintain only one active account at sendok88. Creating multiple accounts under the same identity — whether using the same name, phone number, email address, IP address, or payment method — is considered fraudulent and may result in all associated accounts being frozen and all funds therein being forfeited.

You are solely responsible for maintaining the confidentiality of your sendok88 account login credentials, including your username and password. Sendok88 recommends that you:

• Using a strong, unique password that is not used on any other platform
• Do not share your login credentials with anyone, including family members
• Log out of your account after each session, especially when using a public device
• Notify sendok88 immediately if you suspect your account has been accessed without your authorisation

Sendok88 will not be held liable for any financial losses arising from unauthorised access to your account resulting from your own negligence in safeguarding your login credentials. That said, we are committed to thoroughly investigating all reports of unauthorised access and taking appropriate action to protect the interests of affected members.

Sendok88 will never ask for your account password via email, SMS, or any other communication channel. If you receive any such request, please disregard it and contact our support team immediately.

Sendok88 accepts deposits via the following local Malaysian digital payment methods:

• Touch 'n Go eWallet — instant deposit, processed within seconds
• GrabPay — available to all Grab users in Malaysia
• Boost — Malaysia's local digital wallets
• ShopeePay — integrated with the Shopee ecosystem
• DuitNow — instant interbank transfers within Malaysia
• FPX (Financial Process Exchange) — including Maybank2u, CIMB Clicks, and other major Malaysian banks

The minimum deposit at sendok88 is RM 20 per transaction. All deposits are processed in Malaysian Ringgit (RM) and credited to your account automatically once payment confirmation is received. Sendok88 does not charge any processing fees on deposits — the amount you deposit is the full amount credited to your account.

You may only deposit funds using a payment method registered in your own name. Using another person's payment method without their explicit written consent is strictly prohibited and may result in account suspension.

Withdrawal of winnings at sendok88 is subject to the following conditions:

• The minimum withdrawal amount is RM 30 per withdrawal request
• Withdrawals may only be made to the same payment method used for the original deposit (for fraud prevention purposes)
• Identity verification may be required before your first withdrawal or before withdrawals exceeding a certain amount are processed
• Any bonus received must meet the specified wagering requirements before winnings derived from that bonus can be withdrawn

Withdrawal processing times are as follows:

• Touch 'n Go eWallet, GrabPay, Boost, ShopeePay: 2 to 15 minutes
• DuitNow: 5 to 20 minutes
• FPX / Bank Transfer: 10 to 30 minutes (depending on the receiving bank)

Sendok88 reserves the right to temporarily suspend withdrawal processing while an investigation is conducted if there is reasonable suspicion of fraudulent activity, money laundering, or a breach of terms. In such cases, the member will be contacted via their registered contact details within 48 hours.

Sendok88 offers a range of bonuses and promotions from time to time, including a welcome bonus for your first deposit, weekly cashback, daily free spins, and VIP programme rewards. All bonuses are subject to the following terms:

• Each bonus carries its own wagering requirement that must be fulfilled before any winnings from that bonus can be withdrawn
• The 150% welcome bonus on your first deposit is subject to wagering requirements as stated on the relevant promotions page
• The 10% weekly cashback is calculated based on a minimum net loss of RM 50 over the Monday to Sunday period and is credited every Monday
• Daily free spins are available to members who make a minimum deposit of RM 30 on that day
• Bonuses cannot be transferred between accounts or converted directly to cash without first meeting the applicable wagering requirements
• Sendok88 reserves the right to withdraw any bonus obtained through fraud, system abuse, or breach of terms

Wagering requirements vary by bonus type depending on the game category. Generally, casino games and slots contribute 100% towards wagering requirements, while Sports Betting and e-sports may carry different contribution rates.

Sendok88 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. Members are advised to read the full terms of each promotion before activating it.

All games on sendok88 — including live casino (baccarat, roulette, blackjack, Dragon Tiger, Sic Bo), online slots, Sports Betting (EPL football, Malaysia Super League), e-sports betting (MLBB, DOTA 2, CS2), and virtual sports — are subject to the specific rules applicable to each respective game type.

• The outcome of completed games is final and cannot be disputed unless a verifiable technical error can be demonstrated
• In the event of an internet disconnection during a game session, the outcome will be determined by sendok88's system records
• Minimum and maximum bet limits for each table and game are as displayed on the respective game interface
• Sendok88 reserves the right to void bets and refund the member if a technical error occurs that affects the fairness of the game
• For sports and e-sports betting, all odds are displayed in decimal format and are subject to change without notice until a bet is confirmed

Sendok88 slot games use a Random Number Generator (RNG) system that has been audited and certified by an independent third-party body to ensure the fairness and randomness of every spin outcome. The RTP (Return to Player) for each slot is determined by the respective game provider, and this information is available within the game's information menu.

The following conduct is strictly prohibited on the sendok88 platform and may result in account suspension or closure, as well as forfeiture of all funds:

• Registering more than one account, whether under your own name or someone else's
• Using automated software (bots), scripts, or other tools to automate in-game actions
• Colluding with other players to manipulate game outcomes
• Exploiting bugs, technical errors, or system vulnerabilities to gain an unfair advantage
• Exploiting bonuses or promotions (bonus abuse) through betting methods that go against the intent of the promotion
• Attempted money laundering through deposit and withdrawal activity
• Providing false information during registration or the identity verification process
• Using another person's payment method without their authorisation
• Any form of fraud, hacking, or cyberattack against the sendok88 platform

Sendok88 operates a sophisticated fraud detection system that continuously monitors account activity to identify any suspicious behaviour. All suspected cases are thoroughly investigated before any action is taken.

Sendok88 reserves the right to suspend or close any account at any time for the following reasons:

• Violation of any part of these Terms & Conditions
• Confirmation that a member is under 18 years of age
• Inaccurate or false registration information
• Requests from relevant legal authorities
• Activities suspected to be fraudulent or related to money laundering
• Account inactivity for an extended period (more than 12 consecutive months)

Members may also request to close their own account at any time by contacting the sendok88 support team. Voluntary account closure requests will be processed within 24 hours. Any balance remaining in the account at the time of closure will be returned to the registered payment method, after deducting any bonuses that have not yet met their wagering requirements.

In support of responsible gaming, sendok88 also offers a temporary account suspension option (self-exclusion) for a period chosen by the member — ranging from a few days to several months. During this period, members will not be able to access or use their account.

To the extent permitted by applicable law, sendok88 shall not be liable for:

• Any direct or indirect financial losses incurred by a member as a result of using the platform
• Service disruptions caused by factors beyond sendok88's control, including internet outages, power failures, or natural disasters
• Any technical errors or temporary disruptions occurring on the platform
• Betting outcomes affected by disruptions to the member's internet connection
• Any losses arising from actions by third parties beyond sendok88's control

Sendok88 provides this platform on an "as is" basis and makes no guarantees regarding uninterrupted availability at all times. We will make every effort to ensure the sendok88 platform operates stably 24 hours a day, 7 days a week, but an absolute 100% uptime guarantee cannot be given.

Sendok88 takes the protection of all members' personal data seriously. All information collected during registration and platform use is secured with 256-bit SSL encryption and managed in accordance with the sendok88 Privacy Policy, which can be read in full on the Privacy Policy us.

In summary, sendok88 collects your personal information for the following purposes:

• Processing registrations and verifying member identities
• Processing deposits, withdrawals, and financial transactions
• Providing effective customer support
• Identify and prevent fraud and unlawful activities
• Comply with applicable legal obligations

Sendok88 will not sell, rent, or disclose your personal information to third parties without your written consent, except where required by law or court order. To fully understand how we manage your data, please read Privacy Policy us.

Sendok88 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. Changes take effect immediately upon being published on this page. We encourage you to review this page periodically.

Continued use of the sendok88 platform following any amendment to the terms constitutes your full acceptance of the revised terms. If you do not agree with the changes, please discontinue use of the platform and contact our support team to close your account.

These Terms & Conditions and any disputes arising from them are governed by applicable law. Any dispute that cannot be resolved through direct discussion between the member and sendok88 will be referred to the dispute resolution mechanism prescribed by the relevant authority.